1. Company Information
Evasion Créative
Website name: Ma Ville en Diamant
15 Rue du Gouessant
35270 Meillac
France
SIRET Number: 84257095400029
Email: serviceclients@mavilleendiamant.fr
Phone Number: +33 6 72 74 58 08
2. Acceptance of the Terms and Conditions
By placing an order on our website, you fully accept these Terms and Conditions of Sale.
These Terms and Conditions may be modified at any time. The applicable conditions are those in force at the time of the order.
3. Products
The products offered for sale are those described on our website at the time of your order.
We take great care in presenting and describing our products. However, slight differences may exist between the photos displayed and the final product.
4. Orders
4.1 Order Process
To place an order, you must select the desired products, add them to your cart, and follow the checkout steps.
An order confirmation will be sent to you by email.
4.2 Availability
Products are offered subject to availability.
In the event of unavailability after an order has been placed, we will inform you and offer either a refund or a similar product.
5. Pricing
Prices are displayed in the currency corresponding to the customer’s country or region when this option is available.
Shipping costs are added during checkout.
We reserve the right to modify our prices at any time.
The price charged is the one displayed and validated at the time of the order.
6. Payment
Payments are secure and may be made using the payment methods available on the website during checkout.
The order is considered confirmed once payment has been successfully completed.
7. Shipping
Orders are processed and shipped within 1 to 2 business days.
Delivery times vary depending on the selected shipping method and destination.
Detailed information is available on our shipping policy page.
8. Right of Withdrawal
You have 14 days from the receipt of your order to exercise your right of withdrawal.
8.1 Return Procedure
To request a return, please contact us at:
serviceclients@mavilleendiamant.fr
The product must be returned to the following address:
Evasion Créative
15 Rue du Gouessant
35270 Meillac
France
Return shipping costs are the responsibility of the customer.
8.2 Return Conditions
Products must be returned:
8.3 Refund
After receiving and inspecting the returned product, the refund will be processed within 7 days using the original payment method.
9. Warranty
Products benefit from the legal guarantee of conformity in accordance with applicable regulations.
10. Liability
The company cannot be held liable for indirect damages related to the use of the products.
11. Applicable Law
These Terms and Conditions are governed by French law.
In the event of a dispute, an amicable solution will be preferred before any legal action.
