At Ma Ville en Diamant, we are committed to providing you with a simple and pleasant shopping experience, including when it comes to the delivery of your products. Below are the details regarding our shipping options:
All orders are prepared and shipped within 1 to 2 business days after your purchase confirmation, from Monday to Saturday. Orders are shipped until 2 PM French time. You will receive a confirmation email with tracking information once your order has been shipped.
France & Belgium
Home delivery: 8 to 10 business days – €4.90
Pickup point delivery: 3 to 5 business days – €4.90
Free shipping on orders over €60
We also ship to several international countries. Shipping times and delivery fees are displayed during checkout depending on the selected destination.
Once your order has been shipped, you will receive a tracking number by email to follow your package in real time.
If you experience any issue with the delivery of your order (damaged package, delivery delay, etc.), please contact our customer service as soon as possible at the following address: [serviceclients@mavilleendiamant.fr]
